Featured work
AI Agents for E-commerce sellers
Claro Telecom Mobile App
Financial Experience for E-commerce sellers
Experience
Senior Product Designer
2021 - 2026
Led end-to-end product design for AI-driven solutions, logistics, and international expansion in a complex SaaS ecosystem. Partnered closely with product, engineering, and stakeholders to deliver scalable solutions. Reduced support tickets by 25%, improved onboarding by 20%, and increased delivery assertiveness by 30% through structured discovery and data-driven decisions.
Olist
Remote
Lead UX Designer
2018 - 2021
Led UX initiatives for large-scale clients across fintech, e-commerce, and enterprise sectors. Worked closely with stakeholders and engineering teams to improve delivery quality and alignment. Established discovery and inception processes, reducing rework and increasing project efficiency.
Objective Solutions
Curitiba, Brazil
UX/UI Designer
2017 – 2018
Designed user experiences for a fast-growing SaaS financial product. Conducted research, usability testing, and prototyping to improve key user flows, contributing to a 15% increase in conversion.
Contabilizei Online Accounting
Curitiba, Brazil
UX/UI Designer
2016 - 2017
Contributed to a global HealthTech product in a regulated environment, focusing on critical hospital workflows. Collaborated with international teams and supported the evolution of design systems to ensure consistency at scale.
Philips Design
Blumenau, Brazil
